Updating your JewelSuite Floating License Server license file

When you receive a new license file, you will need to load it onto the license server in a similar way to the initial setup. To do this:

1. Copy the new license file to the server, next to your existing license file.
2. If you configured custom ports in the past, make sure you update your new license file with the same ports as your previous license file.

3. Use LMTools (lmtools.exe) to select your new license file:

   1. Start LMTools (lmtools.exe) as Administrator
   2. Make sure the JewelSuite license service is selected.
   3. On the Config Services tab, browse to your new license file and select it.
   4. Click the Save Service button.

4. On the Start/Stop/Reread tab, click Reread License File.

5. If no error is reported in the status bar, verify the log file to ensure the new features have been read (scroll all the way down).

6. If LMTools reports an error, you may have to stop and start the license service. To do this, click the Stop button and wait a few seconds, then click the Start button.

7. Return to the Config Services tab and click the View Log… button. Verify the log file lists the features and contains no errors.

   If the log file shows an error that you cannot resolve, contact the support department at SoftwareSupport@bakerhughes.com.

   For common issues and their resolutions, see Troubleshooting license errors.